All integrationsHelp Desk

HaloPSA

Read HaloPSA service records and create tickets, customers, sites, users and ticket notes.

actions
25
triggers
12

Triggers

Start a workflow when something happens in HaloPSA.

  • New ticketRuns for each new ticket in HaloPSA. Ones already there when the workflow is turned on don't start it. It can watch up to 4,000. How often it checks follows your workspace plan.
  • New or updated ticketRuns for each ticket added or changed in HaloPSA. Ones already there when the workflow is turned on start it only when they change. It can watch up to 4,000. How often it checks follows your workspace plan.
  • New customerRuns for each new customer in HaloPSA. Ones already there when the workflow is turned on don't start it. It can watch up to 4,000. How often it checks follows your workspace plan.
  • New or updated customerRuns for each customer added or changed in HaloPSA. Ones already there when the workflow is turned on start it only when they change. It can watch up to 4,000. How often it checks follows your workspace plan.
  • New siteRuns for each new site in HaloPSA. Ones already there when the workflow is turned on don't start it. It can watch up to 4,000. How often it checks follows your workspace plan.
  • New or updated siteRuns for each site added or changed in HaloPSA. Ones already there when the workflow is turned on start it only when they change. It can watch up to 4,000. How often it checks follows your workspace plan.
  • New userRuns for each new user in HaloPSA. Ones already there when the workflow is turned on don't start it. It can watch up to 4,000. How often it checks follows your workspace plan.
  • New or updated userRuns for each user added or changed in HaloPSA. Ones already there when the workflow is turned on start it only when they change. It can watch up to 4,000. How often it checks follows your workspace plan.
  • New assetRuns for each new asset in HaloPSA. Ones already there when the workflow is turned on don't start it. It can watch up to 4,000. How often it checks follows your workspace plan.
  • New or updated assetRuns for each asset added or changed in HaloPSA. Ones already there when the workflow is turned on start it only when they change. It can watch up to 4,000. How often it checks follows your workspace plan.
  • New agentRuns for each new agent in HaloPSA. Ones already there when the workflow is turned on don't start it. It can watch up to 4,000. How often it checks follows your workspace plan.
  • New or updated agentRuns for each agent added or changed in HaloPSA. Ones already there when the workflow is turned on start it only when they change. It can watch up to 4,000. How often it checks follows your workspace plan.

Actions

Steps a workflow can run in HaloPSA.

  • List ticketsList tickets. Returns one page; use the next page cursor to continue.
  • Get ticketGet ticket. Returns the service response.
  • List customersList customers. Returns one page; use the next page cursor to continue.
  • Get customerGet customer. Returns the service response.
  • List sitesList sites. Returns one page; use the next page cursor to continue.
  • Get siteGet site. Returns the service response.
  • List usersList users. Returns one page; use the next page cursor to continue.
  • Get userGet user. Returns the service response.
  • List assetsList assets. Returns one page; use the next page cursor to continue.
  • Get assetGet asset. Returns the service response.
  • List agentsList agents. Returns one page; use the next page cursor to continue.
  • Get agentGet agent. Returns the service response.
  • List ticket statusesList ticket statuses. Returns the service response.
  • Get ticket statusGet ticket status. Returns the service response.
  • List ticket typesList ticket types. Returns the service response.
  • Get ticket typeGet ticket type. Returns the service response.
  • List prioritiesList priorities. Returns the service response.
  • Get priorityGet priority. Returns the service response.
  • List ticket actionsList ticket actions. Returns the service response.
  • Get ticket actionGet ticket action. Returns the service response.
  • Create ticketCreate ticket. Returns the service response.
  • Create customerCreate customer. Returns the service response.
  • Create siteCreate site. Returns the service response.
  • Create userCreate user. Returns the service response.
  • Add ticket noteAdd ticket note. Returns the service response.

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