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Zoho TeamInbox

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Automate Zoho TeamInbox, the shared team inbox: list workspaces, teams and inboxes, send email from a shared address, search and triage conversations, assign or archive them, manage contacts, and create or delete webhook rules that post matching conversations to a URL.

16 actions

Actions

Steps your workflow can run in Zoho TeamInbox.

List workspacesList the TeamInbox organisations you belong to, with their ids and which one is your default. Useful as a connection check.
List teamsList the teams in a workspace, optionally only shared teams.
List team membersList a team's members with their roles and the zuid a conversation is assigned to.
List inboxesList a team's inboxes with their settings and members.
List sender addressesList the From addresses of a workspace. By default only enabled, verified ones; pick an inbox to keep only those it can send from.
Send an emailSend a new email from a team inbox. It starts a new conversation whose id later steps can follow, assign, archive or trash.
List unassigned conversationsList one page of an inbox's unassigned conversations, newest first. Pass next_start as the start index to get the next page.
Search conversationsSearch a workspace's conversations by text or subject, optionally only in some inboxes and including trash or spam.
Follow a conversationFollow a conversation so its updates notify you.
Assign a conversationAssign a conversation to a member of its team.
Archive a conversationArchive a conversation, taking it out of the open view.
Move a conversation to trashMove a conversation to trash, marking it for deletion.
Create a contactAdd a contact to a team.
List rulesList a team's rules, including webhook rules.
Create a webhook ruleCreate a rule that posts an inbox's matching conversations to a webhook URL when messages arrive or are sent. Text conditions match when the field contains the text.
Delete a ruleDelete one of a team's rules.

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