All integrationsMonitoring

Rootly

Run incident response from your workflows: declare, update, mitigate and resolve incidents, add timeline notes and action items, raise and update alerts, and manage services.

actions
29

Actions

Steps a workflow can run in Rootly.

  • Get current userGet the Rootly user the API key acts as: name, email and time zone.
  • List usersList the people in your Rootly organisation, optionally narrowed by name or email. Returns one page.
  • List incidentsList incidents, filtered by text, status, severity, service, team, environment, type or creation date. Returns one page; pass 'next_page' as 'page' for more.
  • Get incidentGet one incident with its status, severity, services, teams, messages and timestamps.
  • Declare incidentDeclare a new incident with a title and, if you like, a severity, the services, environments, types and teams involved, and labels. Rootly then runs the workflows you set up for new incidents.
  • Update incidentChange an incident's title, summary, status, severity, services, environments, types, teams or labels. Only the fields you fill in are changed.
  • Mitigate incidentMark an incident mitigated: customers are no longer affected but the cause may remain. Optionally say how.
  • Resolve incidentMark an incident resolved: the problem is fixed. Optionally say how.
  • Delete incidentPermanently delete an incident and its timeline. This cannot be undone.
  • List timeline notesList the notes on an incident's timeline. Returns one page.
  • Add timeline noteAdd a note to an incident's timeline, visible to responders or shown on status pages.
  • List action itemsList the action items on an incident. Returns one page.
  • Add action itemAdd a task or follow-up to an incident, with a priority, an owner and a due date.
  • Update action itemChange an action item's summary, status, priority, owner or due date. Only the fields you fill in are changed.
  • Delete action itemDelete an action item from an incident.
  • List alertsList alerts, filtered by status or source. Returns one page; pass 'next_page' as 'page' for more.
  • Get alertGet one alert with its status, services, labels and times.
  • Raise alertRaise an alert in Rootly from a workflow, for the services, environments and teams it concerns.
  • Update alertChange an alert's summary, description, noise flag, services, environments, teams or labels. Only the fields you fill in are changed.
  • List servicesList the services in your catalog. Returns one page.
  • Get serviceGet one service with its owners and environments.
  • Create serviceAdd a service to your catalog, so incidents and alerts can be tied to it.
  • Update serviceChange a service's name, description, color, environments or owner teams. Only the fields you fill in are changed.
  • Delete serviceDelete a service from your catalog.
  • List teamsList the teams in your organisation. Returns one page.
  • List severitiesList the severities an incident can be given.
  • List environmentsList environments such as production and staging.
  • List incident typesList the types an incident can be tagged with.
  • List functionalitiesList the functionalities (the capabilities of your product) defined in Rootly.

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